Privacy Policy

Information We Collect

We collect information that enables us to deliver a secure, personalised, and enjoyable gaming experience. When you create an account, we gather details such as your full name, date of birth, email address, residential address, telephone number, and username. During deposits and withdrawals, we receive necessary payment information and transaction records. We also collect documents required for identity verification to meet regulatory obligations and prevent fraud.

In addition to information you provide directly, our systems automatically record technical data including your IP address, browser type and version, device operating system, pages visited, time spent on the site, and referral sources. This helps us understand how our platform is used and continuously improve its performance.

How We Use Your Information

Your personal information allows us to manage your account, process deposits and withdrawals, provide customer support, and ensure compliance with legal and licensing requirements. We use it to verify your identity, maintain responsible gaming standards, customise your gaming environment, and communicate important updates or promotional offers when you have chosen to receive them.

Usage data helps us analyse trends, detect suspicious activity, and enhance the overall security and functionality of our platform. We only process your information for purposes that are necessary and relevant to the services we provide.

Sharing and Disclosure of Information

We do not sell your personal information to third parties. However, we may share it with carefully selected service providers who assist in operating our casino. These include payment processors, identity verification agencies, hosting providers, customer support platforms, and marketing partners who are bound by strict contractual obligations to protect your data.

We may also disclose information when required by law, court order, or regulatory authority, particularly in relation to anti-money laundering, fraud prevention, or responsible gambling obligations. In the event of a business transfer or merger, your information may be passed to the new operator under the same standards of protection.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to ensure smooth operation, remember your preferences, and analyse site performance. Essential cookies allow you to log in and access core features, while analytical cookies help us understand visitor behaviour and improve the player experience.

You can manage your cookie preferences through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the website and the services we can provide.

Data Security

We take the protection of your information seriously and employ industry-standard security measures, including encryption, secure servers, firewalls, and restricted internal access. While no system can guarantee complete security, we continuously review and update our safeguards to minimise risk and protect your personal details from unauthorised access, alteration, or disclosure.

Your Rights and Choices

You have the right to access the personal information we hold about you, request corrections if it is inaccurate, and ask for deletion when it is no longer needed for the purposes outlined in this policy. You may also withdraw consent for certain processing activities, such as marketing communications, by adjusting your account settings or contacting our support team.

To exercise these rights, simply reach out to our customer support department. We will respond to your request promptly and in accordance with applicable legal requirements.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes described in this policy or as required by law. Once it is no longer needed, we securely delete or anonymise the data.

Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices, technology, or legal obligations. The revised version will be posted on this page with an updated effective date. We encourage you to review it periodically so you remain informed about how we protect your information. Your continued use of our services after any changes constitutes acceptance of the updated policy.

If you have any questions or concerns about how we handle your personal information, please contact our support team who will be happy to assist you.